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Platform Terms of Use

Last Revised: 11/3/2026

Propello (collectively, "Propello.io", "Company", "we", "our", "us") welcomes you (the "User(s)", or "you") to our online platform ("Platform"), intended for providing AI based demo of certain products and services (collectively, the "Services").

Important Note:

The Platform and Services are made available to you through an agreement between Propello.io and the owner of the products presented via the Platform, or otherwise the owner of the website, mobile application, or other online service through which you access the Platform (the "Propello.io Customer"). Propello.io acts solely as a service provider that facilitates the Services for the benefit of the Propello.io Customer. Propello.io is not a seller of any goods or services presented via the Platform. Our Services are strictly limited to providing demos of Propello.io Customers' products and services and collection of information on behalf of the Propello.io Customer. By using our Platform and Services, you expressly acknowledge and agree that you waive any and all rights to bring claims against Propello.io regarding: (a) any products and/or services provided or sold by the Propello.io Customer, including but not limited to their quality, availability, pricing, or delivery; (b) any act or omission of the Propello.io Customer, including but not limited to their business practices, customer service, or compliance with applicable laws; (c) any obligations related to consumer rights, including but not limited to warranty claims, product liability, or consumer protection laws; (d) any agreement (including terms of service) between the Propello.io Customer and yourself, including but not limited to the interpretation, enforcement, or breach of such agreements; (e) any use by, or on behalf of, the Propello.io Customer of your personal information, including but not limited to its collection, storage, processing, or sharing in accordance with their privacy policies and applicable laws. You acknowledge and agree that any information you provide through the Platform and/or Services, including but not limited to contact information and usage data, will be shared with the Propello.io Customer. The Propello.io Customer may use such information at its sole discretion in accordance with its own privacy notices and applicable laws and regulations. For any questions regarding the collection, use, or processing of your information, please contact the Propello.io Customer directly.

1. Acceptance of the Terms

By entering, connecting to, accessing or using the Platform, you acknowledge that you have read and understood the following terms of use, including the terms of our Privacy Policy Privacy Policy (collectively, the "Terms") and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of the Platform and you acknowledge that these Terms constitute a binding and enforceable legal contract between us and you. The Platform and Services are available only to individuals who (a) are at least sixteen (16) years old; and (b) possess the legal capacity to enter into these Terms and to form a binding agreement under any applicable law. You hereby represent that you possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use the Platform and the Services in accordance with these Terms, and to fully perform your obligations hereunder. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS OR USE THE PLATFORM IN ANY MANNER.

2. The Platform and Services

The Platform and Services enable Users to receive an AI-based demonstration of the Propello.io Customer's products and services, including responses to User questions. You acknowledge and agree that the Platform utilizes artificial intelligence technology to generate demonstrations, content and responses, and that such technology, by its nature, may produce outputs that can and do make errors, generate inaccurate information, produce misleading content, and may fail to reflect current or complete information about the Propello.io Customer's products and services. All information, demonstrations, responses, and content provided through the Platform and Services are for informational and demonstration purposes only and do not constitute binding offers, commitments, warranties, representations, or guarantees by the Company or the Propello.io Customer. No information provided through the Platform or Services shall be deemed to create any contractual obligation or liability on the part of the Company or the Propello.io Customer unless and until such information is confirmed directly by the Propello.io Customer in writing. You acknowledge that only information, terms, pricing, specifications, and commitments provided to you directly by the Propello.io Customer through channels other than this Platform may be considered binding. The Company is not a seller, distributor, or provider of any products or services demonstrated on the Platform, but acts solely as a technology service provider facilitating demonstrations on behalf of the Propello.io Customer. You agree that you will not rely on any information provided through the Platform or Services for any purpose without independent verification and confirmation directly from the Propello.io Customer. The Company expressly disclaims any and all responsibility or liability for the accuracy, completeness, reliability, or suitability of any information, demonstration, or content provided through the Platform and Services.

By accessing, using, or providing your information through the Platform and Services, you represent, warrant, and covenant that all details, information, and data furnished by you are true, accurate, current, complete, and up-to-date in all respects. You expressly agree and covenant that you will not engage in any fraudulent, deceptive, misleading, dishonest, or bad faith activities through or in connection with the Platform and/or Services, including but not limited to providing false or misleading information, impersonating others, engaging in uncompetitive acts, manipulating or attempting to manipulate the Platform or Services, circumventing any security or access control measures, using the Platform or Services for any unlawful purpose, or otherwise acting in a manner that is intended to or may harm, interfere with, or exploit the Company, the Propello.io Customer, other Users, or any third parties.

The Platform includes contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the "look and feel" of the Platform, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features obtained from or through the Platform (collectively, the "Content").

ALL RIGHTS IN AND TO THE CONTENT AVAILABLE ON THE PLATFORM ARE RESERVED TO US OR OUR LICENSORS. TO THE EXTENT LEGALLY PERMISSIBLE, THE PLATFORM, THE SERVICES AND THE CONTENT AVAILABLE THEREIN ARE PROVIDED ON AN "AS IS" BASIS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS INCURRED TO YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM AND/OR THE SERVICES AND/OR THE CONTENT AVAILABLE THEREIN. YOUR USE OF THE PLATFORM AND/OR THE SERVICES AND/OR THE CONTENT AVAILABLE THEREIN IS ENTIRELY AT YOUR OWN RISK.

3. Use Restrictions

There are certain conducts which are strictly prohibited when using the Platform and the Services. Please read the following restrictions carefully. Failure to comply with any of the provisions set forth herein may result in the termination of your use of the Platform and/or Content and may also expose you to civil and/or criminal liability. Unless otherwise explicitly permitted under these Terms or in writing by us, you may not (and you may not permit anyone to):

  • (a) use the Platform and/or the Services and/or the Content for any illegal, immoral, unlawful and/or unauthorized purposes;
  • (b) use the Platform and/or the Services and/or Content for non-personal or commercial purposes;
  • (c) remove or disassociate, from the Content and/or the Platform any restrictions and signs indicating proprietary rights of the Lab or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®);
  • (d) interfere with or violate Users' rights to privacy and other rights, or harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the Platform and/or the Services and retrieve, index and/or data-mine information;
  • (e) interfere with or disrupt the operation of the Platform and/or the Services or the servers or networks that host the Platform, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks;
  • (f) falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that we endorse you, your site, your business or any statement you make, or present false or inaccurate information about the Platform and/or the Services;
  • (g) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our platform infrastructure, as determined by us;
  • (h) bypass any measures we may use to prevent or restrict access to the Platform and/or the Services;
  • (i) copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the Content made accessible by us on or through the Platform and/or the Services, or publicly display, reproduce, create derivative works from, perform, distribute, or otherwise use such Content;
  • (j) copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to our proprietary rights, including our Intellectual Property (as such term is defined below), in any way or by any means;
  • (k) make any use of the Content on any other site or networked computer environment for any purpose without our prior written consent;
  • (l) create a browser or border environment around the Content (no frames or inline linking is allowed);
  • (m) sell, license, or exploit for any commercial purposes any use of or access to the Platform and/or the Services and/or the Content;
  • (n) frame or mirror any part of the Platform without our prior express written authorization;
  • (o) create a database by systematically downloading and storing all or any of the Content from the Platform;
  • (p) transmit or otherwise make available in connection with the Platform and/or the Services any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; and/or
  • (q) infringe and/or violate any of the Terms.

4. Privacy Policy

We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you connect to, access or use the Platform. Our policy and practices and the type of information collected are described in detail in our Privacy Policy at Privacy Policy which is incorporated herein by reference. You agree that we may use personal information that you provide or make available to us in accordance with the Privacy Policy. If you intend to access or use the Platform and/or the Services you must first read and agree to the Privacy Policy.

You acknowledge and agree that any information you provide through the Platform and/or Services (including contact information and usage data) will be shared with the Propello.io Customer, which may use it in accordance with its own privacy notices and applicable law. You acknowledge and agree that Propello.io is not responsible or liable for any Propello.io Customer's collection, processing, storage, transfer, use, disclosure, or other handling of your information, which is governed by the Propello.io Customer's privacy policies, terms, and applicable data protection laws. You irrevocably waive and release any claims against Propello.io and its officers, directors, employees, agents, affiliates, successors, and assigns arising from or relating to: (a) the Propello.io Customer's handling of your information; (b) any breach, misuse, or unauthorized disclosure by the Propello.io Customer; or (c) the Propello.io Customer's violation of privacy or data protection laws.

For questions about your information, contact the Propello.io Customer directly.

Note that we may collect, disclose, publish and use any anonymous and non-identifiable information, such as performance metrics, derived from your use of the Platform, in order to provide and improve our programs and services, for any legitimate business purposes. We shall remain the exclusive owner of such information.

5. Intellectual Property Rights

The Platform, the Services, the Content and our proprietary assets and any and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks, copyrightable materials, domain names and trade secrets, whether or not registered or capable of being registered (collectively, "Intellectual Property"), are owned by and/or licensed to us and are protected by applicable patent, copyright and other intellectual property laws and international conventions and treaties. All rights not expressly granted to you hereunder are reserved by us and our licensors.

The Terms do not convey to you an interest in or to our Intellectual Property but only a limited revocable right of use in accordance with the Terms. Nothing in the Terms constitutes a waiver of our Intellectual Property under any law.

To the extent you provide any feedbacks, comments or suggestions to us ("Feedback"), we shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any of our current or future products, technologies or services and use same for any purpose all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed to be non-confidential. Further, you warrant that your Feedback is not subject to any license terms that would purport to require us to comply with any additional obligations with respect to any of our current or future products, technologies or services that incorporate any Feedback.

6. Availability

The Platform and Services' availability and functionality depends on various factors, such as communication networks. We do not warrant or guarantee that the Platform and/or Services will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free.

7. Changes to The Platform

We reserve the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently this Platform and/or Services (or any part thereof, including but not limited to the Content) without notice, at any time. In addition, you hereby acknowledge that the Content provided under this Platform may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of this Platform or the Content included therein. You hereby agree that we are not responsible for any errors or malfunctions that may occur in connection with the performance of such changes.

8. Disclaimers and No Warranties

TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, THE PLATFORM, THE SERVICES AND THE CONTENT ARE PROVIDED ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS, AND WE, INCLUDING OUR VENDORS, OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS AND SUPPLIERS (COLLECTIVELY, "REPRESENTATIVES"), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OF THE RESULTS AND OTHER DATA PRODUCED BY USE OF THE PLATFORM AND/OR THE SERVICES AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THIS AGREEMENT CANNOT CHANGE.

WE DO NOT WARRANT (I) THAT THE USE AND OPERATION OF THE PLATFORM AND/OR SERVICES AND/OR RESULTS DERIVED THEREFROM AND/OR THE CONTENT IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT WE WILL CORRECT ANY ERRORS OR DEFECTS IN THE PLATFORM, (III) AND/OR MAKE ANY REPRESENTATION REGARDING THE USE, INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OF THE PLATFORM AND/OR SERVICES AND/OR CONTENT AVAILABLE THEREON OR THROUGH THE PLATFORM (INCLUDING THAT THE RESULTS OF USING THE PLATFORM WILL MEET YOUR REQUIREMENTS). WE AND OUR REPRESENTATIVES DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE PLATFORM AND SERVICES, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY, RELIABILITY OR THE QUALITY OF THE PLATFORM, AND ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE RELATED TO ANY CONTENT AND/OR INFORMATION DISPLAYED WITHIN THE PLATFORM. YOU AGREE THAT USE OF THE PLATFORM AND/OR THE CONTENT THEREIN IS ENTIRELY AT YOUR OWN RISK. INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.

9. Limitation of Liability

YOU HEREBY AGREE AND ACKNOWLEDGE THAT: (A) ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING TO (I) THE PLATFORM, (II) THE SERVICES, (III) YOUR USE THEREOF, OR (IV) YOUR INTERACTIONS WITH OTHER USERS OF THE PLATFORM (EACH, A "DISPUTE") SHALL BE SOLELY BETWEEN YOU AND THE APPLICABLE PROPELLO.IO CUSTOMER (OR OTHER PLATFORM USER, AS APPLICABLE); (B) YOU HEREBY IRREVOCABLY WAIVE AND RELEASE ANY AND ALL CLAIMS, DEMANDS, DAMAGES, SUITS, AND CAUSES OF ACTION OF ANY KIND OR NATURE ("CLAIMS") AGAINST PROPELLO.IO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS ARISING FROM OR RELATING TO ANY DISPUTE; AND (C) THIS WAIVER AND RELEASE APPLIES TO ALL CLAIMS, WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, DISCLOSED OR UNDISCLOSED, AND WHETHER ARISING UNDER FEDERAL, STATE, OR LOCAL LAW.

TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT WE, INCLUDING OUR REPRESENTATIVES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, TORT OR STRICT LIABILITY), INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR DATA AND BUSINESS INTERRUPTION, ARISING HEREUNDER, RESULTING FROM OR ARISING OUT OF THE PLATFORM AND/OR THE SERVICES AND/OR THE CONTENT, YOUR USE OR INABILITY TO USE THE PLATFORM AND/OR SERVICES AND/OR THE CONTENT, THE RESULTS AND CONSEQUENCES OF USE OF THE PLATFORM AND/OR SERVICES AND THE ACCURACY OF SUCH RESULTS AND THEIR RELIABILITY, OR FROM ANY CONTENT, OR FROM THE PERFORMANCE OR FAILURE OF OUR REPRESENTATIVES TO PERFORM UNDER THESE TERMS, ANY OTHER ACT OR OMISSION OF OUR OR OUR REPRESENTATIVES BY ANY OTHER CAUSE WHATSOEVER, REGARDLESS OF WHETHER WE OR OUR REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, OUR AND OUR REPRESENTATIVES' TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE PLATFORM AND/OR THE CONTENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, FOR USE OF THE PLATFORM OR $US1.00, WHICHEVER IS GREATER. YOU WILL NOT, AND WAIVE ANY RIGHT TO, SEEK TO RECOVER ANY OTHER DAMAGES, INCLUDING CONSEQUENTIAL, LOST PROFITS, SPECIAL, INDIRECT OR INCIDENTAL DAMAGES FROM US AND FROM OUR REPRESENTATIVES.

INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.

10. Indemnification

You agree to defend, indemnify and hold harmless the Company and/or the Propello.io Customer, including their Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from: (i) your use, misuse of, inability to use and/or activities in connection with the Platform and/or Services; and/or (ii) your violation of any of these Terms.

Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval.

11. Amendments to the Terms

The Company may, at its sole discretion, change the Terms from time to time, including any other policies incorporated thereto, so please re-visit this page frequently. In case of any material change, the Company will make reasonable efforts to post a clear notice on the Platform and/or will send you an e-mail regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our Platform or sent via e-mail, whichever is the earlier. Otherwise, all other changes to these Terms are effective as of the stated "Last Revised" date and your continued use of the Platform on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.

12. Termination of these Terms and the Termination of the Platform's operation

At any time, we may without notice discontinue your use of the Platform, at our sole discretion, in addition to any other remedies that may be available to us under any applicable law. Additionally, we may at any time, at our sole discretion, cease the operation of the Platform and Services or any part thereof, temporarily or permanently, delete any information, Service or Content from the Platform or correct, modify, amend, enhance, improve and make any other changes thereto or discontinue displaying or providing any information, Content or features therein without giving any prior notice. You agree and acknowledge that we do not assume any responsibility.

13. General

(a) any claim relating to the Platform and/or Services or the use thereof will be governed by and interpreted in accordance with the laws of the State of Delaware US without reference to its conflict-of-laws principles and the United Nations Convention Relating to a Uniform Law on the International Sale of Goods may not be applied,

(b) any dispute arising out of or related to the Platform will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of Delaware. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, we may seek injunctive relief in any court of competent jurisdiction,

(c) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto,

(d) no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof,

(e) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE PLATFORM MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED,

(f) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein,

(g) you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification,

(i) no amendment hereof will be binding unless in writing and signed by us, and

(h) the parties agree that all correspondence relating to these Terms shall be written in the English language.

14. For information, questions or notification of errors, please contact:

If you have any questions (or comments) concerning the Terms, you are most welcome to send us an e-mail to: info@propello.io